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Volume 17, No. 12

QuoteInspector: Gaining Insight about Social Media Discussions

Authors:
Peizhi Wu, Yi Zhang, Wang-Chiew Tan, Zack G. Ives

Abstract

Our greatest source of insight into the real world today is via social media. Here, a major statement or quote by a public figure (world leader, politician, celebrity, scientist) can have wide-ranging impact, igniting extensive discussions and triggering reactions. It would be helpful to have tools for monitoring, querying, and inspecting the “flow” of social discourse. We introduce QuoteInspector, a system uniquely designed for efficient tracking and analysis of social media discussions around quotes. QuoteInspector leverages modern text embeddings and employs a clustering-based methodology for extracting topics from posts; it further integrates various NLP techniques for in-depth cluster analysis. Additionally, the system enhances the user experience by combining keyword- and relationship-based (structured) search for efficient and precise quote retrieval.

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