INTERACT 2009: Uppsala, Sweden

Multimodal Interfaces 1

• Julio Miró-Borrás, Pablo Bernabeu-Soler, Raul Llinares, Jorge Igual:
  Ambiguous Keyboards and Scanning: The Relevance of the Cell Selection Phase. 1-4
  
• Lode Vanacken, Joan De Boeck, Karin Coninx:
  Force Feedback Magnitude Effects on User's Performance during Target Acquisition: A Pilot Study. 5-8
  
• Hans-Joachim Bieg, Lewis L. Chuang, Harald Reiterer:
  Gaze-Assisted Pointing for Wall-Sized Displays. 9-12
  
• Kelvin Cheng, Masahiro Takatsuka:
  Hand Pointing Accuracy for Vision-Based Interactive Systems. 13-16
  
• Diogo Cabral, Nuno Correia:
  Pen-Based Video Annotations: A Proposal and a Prototype for Tablet PCs. 17-20
  
• Rodrigo de Oliveira, Mauro Cherubini, Nuria Oliver:
  Human Perception of Near-Duplicate Videos. 21-24
  

Multimodal Interfaces 2

• Kang Shi, Sriram Subramanian, Pourang Irani:
  PressureMove: Pressure Input with Mouse Movement. 25-39
  
• Johannes Schöning, Frank Steinicke, Antonio Krüger, Klaus Hinrichs, Dimitar Valkov:
  Bimanual Interaction with Interscopic Multi-Touch Surfaces. 40-53
  
• Markku Turunen, Jaakko Hakulinen, Juho Hella, Juha-Pekka Rajaniemi, Aleksi Melto, Erno Mäkinen, Jussi Rantala, Tomi Heimonen, Tuuli Laivo, Hannu Soronen, Mervi Hansen, Pellervo Valkama, Toni Miettinen, Roope Raisamo:
  Multimodal Media Center Interface Based on Speech, Gestures and Haptic Feedback. 54-57
  
• António Neto, Carlos Duarte:
  Comparing Gestures and Traditional Interaction Modalities on Large Displays. 58-61
  

Multimodal Interfaces 3

• Giulio Jacucci, Anna Spagnolli, Alessandro Chalambalakis, Ann Morrison, Lassi A. Liikkanen, Stefano Roveda, Massimo Bertoncini:
  Bodily Explorations in Space: Social Experience of a Multimodal Art Installation. 62-75
  
• Michele Nappi, Luca Paolino, Stefano Ricciardi, Monica Sebillo, Giuliana Vitiello:
  Advanced Maintenance Simulation by Means of Hand-Based Haptic Interfaces. 76-88
  
• Yacine Bellik, Issam Rebaï, Edyta Machrouh, Yasmin Barzaj, Christophe Jacquet, Gaëtan Pruvost, Jean-Paul Sansonnet:
  Multimodal Interaction within Ambient Environments: An Exploratory Study. 89-92
  
• Anja Naumann, Ina Wechsung, Jörn Hurtienne:
  Multimodal Interaction: Intuitive, Robust, and Preferred? 93-96
  

Multi-user Interaction and Cooperation 1

• Ben Congleton, Jacqueline Cerretani, Mark W. Newman, Mark S. Ackerman:
  Sharing Map Annotations in Small Groups: X Marks the Spot. 97-110
  
• Sofiane Gueddana, Nicolas Roussel:
  Effect of Peripheral Communication Pace on Attention Allocation in a Dual-Task Situation. 111-124
  
• Nadia Pantidi, Yvonne Rogers, Hugh Robinson:
  Is the Writing on the Wall for Tabletops? 125-137
  
• Nikolaos K. Tselios, Christos Katsanos, Nikolaos M. Avouris:
  Investigating the Effect of Hyperlink Information Scent on Users' Interaction with a Web Site. 138-142
  

Multi-user Interaction and Cooperation 2

• Sameer Patil, Alfred Kobsa, Ajita John, Lynne Shapiro Brotman, Dorée D. Seligmann:
  Interpersonal Privacy Management in Distributed Collaboration: Situational Characteristics and Interpretive Influences. 143-156
  
• Jean-Marie Burkhardt, Françoise Détienne, Anne-Marie Hébert, Laurence Perron:
  Assessing the "Quality of Collaboration" in Technology-Mediated Design Situations with Several Dimensions. 157-160
  
• Geke D. S. Ludden, Tom Broens:
  A Multi-touch Tool for Co-creation. 161-164
  
• Petr Slovák, Pavel Troubil, Petr Holub:
  GColl: A Flexible Videoconferencing Environment for Group-to-Group Interaction. 165-168
  
• Dhaval Vyas, Gerrit C. van der Veer, Dirk Heylen, Anton Nijholt:
  Space as a Resource in Creative Design Practices. 169-172
  

Novel User Interfaces and Interaction Techniques 1

• Daniel Steffen, Achim Ebert, Matthias Deller, Peter Dannenmann:
  five: Enhancing 3D Wall Displays with a 2D High-Resolution Overlay. 173-186
  
• Susanne Tak, Andy Cockburn, Keith Humm, David Ahlström, Carl Gutwin, Joey Scarr:
  Improving Window Switching Interfaces. 187-200
  
• Ann Light, Peter Wright:
  The Panopticon and the Performance Arena: HCI Reaches within. 201-204
  

Novel User Interfaces and Interaction Techniques 2

• Ming Ki Chong, Gary Marsden:
  Exploring the Use of Discrete Gestures for Authentication. 205-213
  
• Michael Ortega, Laurence Nigay:
  AirMouse: Finger Gesture for 2D and 3D Interaction. 214-227
  
• Rami Ajaj, Frédéric Vernier, Christian Jacquemin:
  Follow My Finger Navigation. 228-231
  
• Iman Habib, Niklas Berggren, Erik Rehn, Gustav Josefsson, Andreas Kunz, Morten Fjeld:
  DGTS: Integrated Typing and Pointing. 232-235
  

Novel User Interfaces and Interaction Techniques 3

• Chris North, Tim Dwyer, Bongshin Lee, Danyel Fisher, Petra Isenberg, George G. Robertson, Kori Inkpen:
  Understanding Multi-touch Manipulation for Surface Computing. 236-249
  
• Omar Mubin, Tatiana Lashina, Evert van Loenen:
  How Not to Become a Buffoon in Front of a Shop Window: A Solution Allowing Natural Head Movement for Interaction with a Public Display. 250-263
  
• Nabeel Hassan, Md. Mahfuzur Rahman, Pourang Irani, Peter Graham:
  Chucking: A One-Handed Document Sharing Technique. 264-278
  
• Bruno Antunes, Tiago João Vieira Guerreiro, Daniel Gonçalves:
  This Just In! Your Life in the Newspaper. 279-292
  

Novel User Interfaces and Interaction Techniques 4

• Chris Riley, Graham Johnson, Heather McCracken, Ahmed Al-Saffar:
  Instruction, Feedback and Biometrics: The User Interface for Fingerprint Authentication Systems. 293-305
  
• Kaori Ohtsu, Junta Sato, Yuichi Bannai, Ken-ichi Okada:
  Measurement of Olfactory Characteristics for Two Kinds of Scent in a Single Breath. 306-318
  
• Dingyun Zhu, Tom Gedeon, Ken Taylor:
  Keyboard before Head Tracking Depresses User Success in Remote Camera Control. 319-331
  
• Ramon Hofer, Thomas Nescher, Andreas Kunz:
  QualiTrack: Highspeed TUI Tracking for Tabletop Applications. 332-335
  
• Alex Olwal:
  Augmenting Surface Interaction through Context-Sensitive Mobile Devices. 336-339
  

Novel User Interfaces and Interaction Techniques 5

• Paul André, Edward Cutrell, Desney S. Tan, Greg Smith:
  Designing Novel Image Search Interfaces by Understanding Unique Characteristics and Usage. 340-353
  
• Katarina Segerståhl:
  Crossmedia Systems Constructed around Human Activities: A Field Study and Implications for Design. 354-367
  
• Frédéric Roulland, Stefania Castellani, Ye Deng, Antonietta Grasso, Jacki O'Neill:
  Query Suggestion for On-Device Troubleshooting. 368-371
  

Novel User Interfaces and Interaction Techniques 6

• Guillaume Faure, Olivier Chapuis, Michel Beaudouin-Lafon:
  Acquisition of Animated and Pop-Up Targets. 372-385
  
• Ingmar Seeliger, Ulrich Schwanecke, Peter Barth:
  An Optical Pen Tracking System as Alternative Pointing Device. 386-399
  
• François Bérard, Jessica Ip, Mitchel Benovoy, Dalia El-Shimy, Jeffrey R. Blum, Jeremy R. Cooperstock:
  Did "Minority Report" Get It Wrong? Superiority of the Mouse over 3D Input Devices in a 3D Placement Task. 400-414
  
• Heiko Drewes, Albrecht Schmidt:
  The MAGIC Touch: Combining MAGIC-Pointing with a Touch-Sensitive Mouse. 415-428
  

Social Media/Social Networks

• Frank van Ham, Hans-Jörg Schulz, Joan Morris Dimicco:
  Honeycomb: Visual Analysis of Large Scale Social Networks. 429-442
  
• Chee Siang Ang, Panayiotis Zaphiris:
  Simulating Social Networks of Online Communities: Simulation as a Method for Sociability Design. 443-456
  
• Fiona Redhead, Margot Brereton:
  Designing Interaction for Local Communications: An Urban Screen Study. 457-460
  
• Kristiina Karvonen, Theofanis Kilinkaridis, Olli Immonen:
  WidSets: A Usability Study of Widget Sharing. 461-464
  

Tangible User Interfaces and Robotics

• Xing-Dong Yang, Pourang Irani, Pierre Boulanger, Walter F. Bischof:
  A Model for Steering with Haptic-Force Guidance. 465-478
  
• Kentaro Ishii, Shengdong Zhao, Masahiko Inami, Takeo Igarashi, Michita Imai:
  Designing Laser Gesture Interface for Robot Control. 479-492
  
• Sara Comai, Davide Mazza:
  A Haptic-Enhanced System for Molecular Sensing. 493-496
  

Tools for Design, Modelling and Evaluation 1

• Amir Dotan, Neil A. M. Maiden, Valentina Lichtner, Lola Germanovich:
  Designing with Only Four People in Mind? - A Case Study of Using Personas to Redesign a Work-Integrated Learning Support System. 497-509
  
• Alessandro Canossa, Anders Drachen:
  Play-Personas: Behaviours and Belief Systems in User-Centred Game Design. 510-523
  
• Volker Thoma, Bryn Williams:
  Developing and Validating Personas in e-Commerce: A Heuristic Approach. 524-527
  

Tools for Design, Modelling and Evaluation 2

• Shahtab Wahid, Stacy M. Branham, Lauren Cairco, D. Scott McCrickard, Steve Harrison:
  Picking Up Artifacts: Storyboarding as a Gateway to Reuse. 528-541
  
• Regina Bernhaupt, Marco Winckler, Florence Pontico:
  Are User Interface Pattern Languages Usable? A Report from the Trenches. 542-545
  
• Mieke Haesen, Kris Luyten, Karin Coninx:
  Get Your Requirements Straight: Storyboarding Revisited. 546-549
  

Usability Evaluation Methods

• Elina Eriksson, Åsa Cajander, Jan Gulliksen:
  Hello World! - Experiencing Usability Methods without Usability Expertise. 550-565
  
• Gilbert Cockton, Sari Kujala, Piia Nurkka, Taneli Hölttä:
  Supporting Worth Mapping with Sentence Completion. 566-581
  
• Svetlana Yarosh, Tara Matthews, Thomas P. Moran, Barton A. Smith:
  What Is an Activity? Appropriating an Activity-Centric System. 582-595
  
• Gudmundur Freyr Jonasson, Ebba Thora Hvannberg:
  Sharing Usability Problem Sets within and between Groups. 596-599
  
• Silvia Gabrielli, Anthony Jameson:
  Obstacles to Option Setting: Initial Results with a Heuristic Walkthrough Method. 600-603
  

User Experience 1

• Heli Wigelius, Heli Väätäjä:
  Dimensions of Context Affecting User Experience in Mobile Work. 604-617
  
• Jasminko Novak, Susanne Schmidt:
  When Joy Matters: The Importance of Hedonic Stimulation in Collocated Collaboration with Large-Displays. 618-629
  
• Robert Schleicher, Sandra Trösterer:
  The 'Joy-of-Use'-Button: Recording Pleasant Moments While Using a PC. 630-633
  
• Bieke Zaman:
  Introducing a Pairwise Comparison Scale for UX Evaluations with Preschoolers. 634-637
  

User Experience 2

• Antonella De Angeli, Jan Hartmann, Alistair G. Sutcliffe:
  The Effect of Brand on the Evaluation of Websites. 638-651
  
• Davide Bolchini, Franca Garzotto, Fabio Sorce:
  Does Branding Need Web Usability? A Value-Oriented Empirical Study. 652-665
  
• Annika Wiklund-Engblom, Marc Hassenzahl, Anette Bengs, Susanne Sperring:
  What Needs Tell Us about User Experience. 666-669
  

User Interfaces for Safety Critical Systems and Health Care 1

• Anne Marie Kanstrup, Jan Stage:
  From Paper to PDA: Design and Evaluation of a Clinical Ward Instruction on a Mobile Device. 670-683
  
• Martin Christof Kindsmüller, Maral Haar, Hannes Schulz, Michael Herczeg:
  Designing User Interfaces for Smart-Applications for Operating Rooms and Intensive Care Units. 684-695
  
• Cesar Mauri, Agusti Solanas, Toni Granollers, Joan Bagés, Mabel García:
  Interactive Therapeutic Multi-sensory Environment for Cerebral Palsy People. 696-699
  
• Helena Lindgren, Ingeborg Nilsson:
  Designing Systems for Health Promotion and Autonomy in Older Adults. 700-703
  

User Interfaces for Safety Critical Systems and Health Care 2

• Jakob E. Bardram, Jonathan Bunde-Pedersen, Afsaneh Doryab, Steffen Sørensen:
  CLINICAL SURFACES - Activity-Based Computing for Distributed Multi-Display Environments in Hospitals. 704-717
  
• Kathryn L. Went, Peter Gregor, Ian W. Ricketts:
  Designing a Safer Interactive Healthcare System - The Impact of Authentic User Participation. 718-730
  
• Jakob E. Bardram:
  A Novel Approach for Creating Activity-Aware Applications in a Hospital Environment. 731-744
  
• Anja B. Naumann, Thomas Franke, Christian Bauckhage:
  Investigating CAPTCHAs Based on Visual Phenomena. 745-748
  

User Interfaces for Web Applications and E-commerce

• Noi Sukaviriya, Senthil Mani, Vibha Sinha:
  Reflection of a Year Long Model-Driven Business and UI Modeling Development Project. 749-762
  
• Alistair G. Sutcliffe, Faisal Al-Qaed:
  Designing Tools for Supporting User Decision-Making in e-Commerce. 763-776
  
• Aparecido Fabiano Pinatti de Carvalho, Júnia Coutinho Anacleto Silva, Vânia Paula de Almeida Néris:
  Designing for Culturally Contextualized Learning Activity Planning: Matching Learning Theories and Practice. 777-790
  

Visualisation Techniques

• Mikkel R. Jakobsen, Roland Fernandez, Mary Czerwinski, Kori Inkpen, Olga A. Kulyk, George G. Robertson:
  WIPDash: Work Item and People Dashboard for Software Development Teams. 791-804
  
• Benoît Otjacques, Maël Cornil, Monique Noirhomme-Fraiture, Fernand Feltz:
  CGD - A New Algorithm to Optimize Space Occupation in Ellimaps. 805-818
  
• Johann Schrammel, Stephanie Deutsch, Manfred Tscheligi:
  Visual Search Strategies of Tag Clouds - Results from an Eyetracking Study. 819-831
  
• Natalia A. Romero, Laurens Boer, Panos Markopoulos:
  Interactive and Lightweight Mechanisms to Coordinate Interpersonal Privacy in Mediated Communication. 832-833
  

Demonstrations

• Nicolas Mangano, Noi Sukaviriya:
  Liberating Expression: A Freehand Approach to Business Process Modeling. 834-835
  
• Markku Turunen, Jaakko Hakulinen, Juho Hella, Juha-Pekka Rajaniemi, Aleksi Melto, Erno Mäkinen, Jussi Rantala, Tomi Heimonen, Tuuli Laivo, Hannu Soronen, Mervi Hansen, Pellervo Valkama, Toni Miettinen, Roope Raisamo:
  Multimodal Interaction with Speech, Gestures and Haptic Feedback in a Media Center Application. 836-837
  
• Diego Rodrigues, Ian Oakley:
  Social Circles: A 3D User Interface for Facebook. 838-839
  
• Souleymane Boundaouda Camara, José L. Abdelnour-Nocera:
  Socio-Technical Evaluation Matrix (STEM): A Collaborative Tool to Support and Facilitate Discussion on Socio-Technical Issues of a Design Process. 840-841
  
• Gabriele Peters, Klaus Häming:
  Take Three Snapshots - A Tool for Fast Freehand Acquisition of 3D Objects. 842-843
  

Doctoral Consortium

• Florian Geyer:
  Blended Interaction Design: A Spatial Workspace Supporting HCI and Design Practice. 844-847
  
• Omar Mubin, Christoph Bartneck, Loe M. G. Feijs:
  Designing an Artificial Robotic Interaction Language. 848-851
  
• Teresa Sarmento:
  Designing Mobile Service Experiences, the Role of Emotional Dimension. 852-855
  
• Catherine Harvey:
  Development of a Method for Evaluating the Usability of In-Vehicle Information Systems (IVISs). 856-859
  
• Danielle Lottridge:
  Evaluating Human Computer Interaction through Self-rated Emotion. 860-863
  
• Sebastian Denef:
  Human-Computer Interaction Techniques in Firefighting. 864-867
  
• Jordan Janeiro, Thomas Springer, Simone Diniz Junqueira Barbosa, Alexander Schill:
  Retrieval of User Interface Templates Based on Tasks. 868-871
  
• Abdullah Al Mahmud:
  Supporting Aphasics for Capturing, Organizing and Sharing Personal Experiences. 872-875
  
• Sara Streng:
  The Role of Personal and Shared Displays in Scripted Collaborative Learning. 876-879
  
• Dmitry Butenkov:
  Towards a Flexible User Simulation for Evaluating Spoken Dialogue Systems. 880-883
  
• Ditte Hvas Mortensen:
  User Aware Technology: From Inter-human Awareness to Technology-User Awareness. 884-887
  
• Anssi Jääskeläinen:
  User eXperience: Tools for Developers. 888-891
  

Interactive Posters

• Paolo Bottoni, Maria De Marsico, Stefano Levialdi, Giovanni Ottieri, Mario Pierro, Daniela Quaresima:
  A Dynamic Environment for Video Surveillance. 892-895
  
• Marius Feldmann, Jordan Janeiro, Tobias Nestler, Gerald Hübsch, Uwe Jugel, André Preußner, Alexander Schill:
  An Integrated Approach for Creating Service-Based Interactive Applications. 896-899
  
• J. Wan, Michael J. O'Grady, Gregory M. P. O'Hare:
  Implicit Interaction: A Modality for Ambient Exercise Monitoring. 900-903
  
• Morten Bohøj, Niels Olof Bouvin:
  Interacting with Casework Documents Using Timelines. 904-907
  
• Gert van der Vloed, Jelle Berentsen:
  Measuring Emotional Wellbeing with a Non-intrusive Bed Sensor. 908-911
  
• Nuria Hurtado, Mercedes Ruiz, Jesús Torres:
  Using a Dynamic Model to Simulate the Heuristic Evaluation of Usability. 912-915
  
• Quoc V. Vy, Deborah I. Fels:
  Using Avatars for Improving Speaker Identification in Captioning. 916-919
  

Panels

• Lynne M. Coventry, Graham I. Johnson, Tom McEwan, Chris Riley:
  Biometrics in Practice: What Does HCI Have to Say? 920-921
  
• Virpi Roto:
  Demarcating User eXperience. 922-923
  
• Mark H. Chignell, Naotsune Hosono, Deborah Fels, Danielle M. Lottridge, John A. Waterworth:
  Mobility, Emotion, and Universality in Future Collaboration. 924-925
  

Special Interest Groups

• Giorgio De Michelis, Marco Loregian, Claudio Moderini, Patrizia Marti, Cesare Colombo, Liam J. Bannon, Cristiano Storni, Marco Susani:
  Designing Interaction for Next Generation Personal Computing. 926-927
  
• Teija Vainio, Veikko Surakka, Roope Raisamo, Kari-Jouko Räihä, Poika Isokoski, Kaisa Väänänen-Vainio-Mattila, Sari Kujala:
  Postgraduate Studies in the Field of HCI. 928-929
  

Tutorials

• Francisco J. Perales López:
  Advanced Perceptual User Interfaces: Applications for Disabled and Elderly People. 930-931
  
• Hermann Kaindl:
  Combining Requirements and Interaction Design through Usage Scenarios. 932-933
  
• Erik G. Nilsson:
  Design Patterns for User Interfaces on Mobile Equipment. 934-935
  
• Tommy Strandvall:
  Eye Tracking in Human-Computer Interaction and Usability Research. 936-937
  
• Artur Lugmayr:
  HCI in the Era of Ambient Media - And beyond 2009 INTERACT Tutorial. 938-939
  
• Panayiotis Zaphiris, Chee Siang Ang:
  Introduction to Social Network Analysis. 940-941
  
• Susan M. Dray, David A. Siegel:
  Key Issues in Planning and Making Sense of International Field Research. 942-943
  
• Maurits Kaptein:
  Measuring the Subjective User eXperience. 944-945
  
• Iordanis Kavathatzopoulos, Agata Kostrzewa, Mikael Laaksoharju:
  Methods and Tools for Ethical Usability. 946-947
  
• Hermann Kaindl:
  Model a Discourse and Transform It to Your User Interface. 948-949
  
• Susan M. Dray, David A. Siegel:
  Understanding Users in Context: An In-Depth Introduction to Fieldwork for User Centered Design. 950-951
  

Workshops

• Tilde Bekker, Janienke Sturm, Emilia I. Barakova:
  2^nd Workshop on Design for Social Interaction through Physical Play. 952-953
  
• Regina Bernhaupt, Peter Forbrig, Jan Gulliksen, Janet Wesson:
  4^th Workshop on Software and Usability Engineering Cross-Pollination: Usability Evaluation of Advanced Interfaces. 954-956
  
• Qinying Liao, Susan R. Fussell, Sheetal K. Agarwal, Arun Kumar, Amit Anil Nanavati, Nitendra Rajput, Yingxin Pan:
  Culture and Technologies for Social Interaction. 957-958
  
• Marco Winckler, Monique Noirhomme-Fraiture, Dominique L. Scapin, Gaëlle Calvary, Audrey Serna:
  Design and Evaluation of e-Government Applications and Services (DEGAS'2009). 959-960
  
• David Browning, Marlyn van Erp, Mads Bødker, Nicola J. Bidwell, Truna Aka J. Turner:
  Designing for Naturally Engaging Experiences. 961-962
  
• Anxo Ceriejo Roibás, Andy Dearden, Susan M. Dray, Phil Gray, John C. Thomas, Niall Winters:
  Ethics, Roles and Relationships in Interaction Design in Developing Regions. 963-964
  
• Achim Ebert, Alan J. Dix, Nahum D. Gershon, Margit Pohl:
  Human Aspects of Visualization. 965-966
  
• Mark Springett, Mark Rice, Alex Carmichael, Richard N. Griffiths:
  Innovation for an Inclusive Future. 967-968
  
• Silvia Abrahão, Kasper Hornbæk, Effie Lai-Chong Law, Jan Stage:
  Interplay between Usability Evaluation and Software Development (I-USED 2009). 969-970
  
• Olav W. Bertelsen, Per-Olof Hedvall:
  New Challenges for Participation in Participatory Design in Family, Clinical and Other Asymmetrical, Non-work Settings. 971-972
  
• José L. Abdelnour-Nocera, Anders I. Mørch:
  New Sociotechnical Insights in Interaction Design. 973-974
  
• Kristina Groth, Ann Lantz, Eva-Lotta Sallnäs, Oscar Frykholm, Anders Green:
  Team Meetings within Clinical Domains - Exploring the Use of Routines and Technical Support for Communication. 975-976
  
• Karin Slegers, Dries De Roeck, Timo Arnall:
  Touch Affordances. 977-978
  
• Asbjørn Følstad, Petter Bae Brandtzæg, Jan Gulliksen, Mikael Börjeson, Pirjo Näkki:
  Towards a Manifesto for Living Lab Co-creation. 979-980
  
• Virpi Roto, Kaisa Väänänen-Vainio-Mattila, Effie Law, Arnold P. O. S. Vermeeren:
  User Experience Evaluation Methods in Product Development (UXEM'09). 981-982
  
• Rikke Orngreen, Torkil Clemmensen, Annelise Mark Pejtersen:
  Virtual Teams and Human Work Interaction Design - Learning to Work in and Designing for Virtual Teams. 983-984